Terms and Conditions
Please review our standard rental policies and guidelines to ensure a transparent, safe, and pleasant travel experience with Manya Tours.
1. Kilometer and Hour Calculation
Kilometers and hours will be calculated strictly from our office (garage) to office (garage).
2. Outstation Rental Minimums
A minimum billing policy of 300 kilometers per calendar day applies for all outstation bookings. Kilometers accumulated beyond the daily slab will be billed at the respective vehicle's extra kilometer rate.
3. State Tolls, Parking & Permits
State border entry taxes/permits, highway toll fees, and commercial parking tickets are not included in base rental charges and must be borne by the customer at actuals.
4. Driver Allowance (Bhatta)
Standard driver bhatta is applicable on outstation journeys and local bookings extending beyond normal working hours. If the vehicle is driven between 10:00 PM and 6:00 AM, night bhatta will be charged double.
5. Luggage Disclaimer
Luggage carried in the vehicle is solely at the passenger’s risk. Manya Tours and its operating entity Devrundaa Pvt Ltd are not responsible for any loss, damage, or misplacement of luggage or personal belongings left in the vehicle.
6. Fuel Price Adjustment
Quoted tariff rates are subject to change in line with national fuel price fluctuations: Diesel: ₹85 to ₹95 per liter; Petrol: ₹95 to ₹105 per liter. Any fuel price revisions outside these bands will be adjusted proportionally.
7. Delays, Flight Schedules & Waiting Time
Manya Tours is not responsible for delays caused by traffic congestion, roadblocks, strikes, weather conditions, accidents, or natural calamities. We are not liable for missed flights, trains, or buses due to traffic or unavoidable delays. Customers are advised to schedule departure times with sufficient buffer. Waiting charges, route changes, or additional stops may incur extra charges as per applicable tariffs.
8. Advance Booking & Payment Terms
Payments can be made via Cash, UPI, Credit/Debit Card, or Bank Transfer. A minimum advance of 20–30% of the estimated fare is required to confirm the booking. The remaining amount must be settled at the end of the trip, either directly with the driver or through the Manya Tours office. GST of 18% will be applicable on the final bill amount. Consolidated corporate billing is offered to registered corporate entities under agreed credit cycles.
9. Driver & Vehicle
Manya Tours assigns verified and professional drivers only. Vehicle type will be as per the booking category (Sedan, SUV, or Tempo).
10. Customer Responsibility
Customers are requested to maintain vehicle cleanliness. Damage to the vehicle interior/exterior caused by negligence will be chargeable.
11. Company Rights
Manya Tours reserves the right to deny or cancel a booking in case of unforeseen circumstances, safety concerns, or unavailability.
12. Cancellation and Changes
Reservations can be cancelled or modified up to 12 hours before the scheduled pickup time without charge. Cancellations made within 12 hours of the scheduled pickup time will incur full charges.